Privacy statement

SWM Spray Dryer Components and Services B.V.

and

SWM Handel en Engineering B.V.

(both referred to as SWM)

Introduction

SWM is a business to business trading and engineering company, active in industrial nozzle supplies and specialty components for the spray drying industry, which communicates by e-mail and phone or through the website with its (potential) customers. All communications are direct, in other words SWM does not use mailshots or other indirect ways of customer approach. The reason for this is that the products SWM supplies are not suitable for these ways of communication.

Privacy statement

This privacy statement applies to the collection and further processing of personal data by SWM Spray Dryer Components and Services B.V. and SWM Handel en Engineering B.V. (SWM), with its registered offices at Sevillaweg 110, 3047 AL Rotterdam, The Netherlands, whenever you use our website www.swm.nl (the "Website") and when you communicate with us through the Website, or by e-mail/phone.

Your right to privacy is important to SWM.

For that reason, SWM has drawn up this privacy statement to inform you how SWM may potentially collect your data when you use the Website, what personal data we collect, for what purposes SWM uses your personal data, and to inform you of your rights in relation to your personal data.

SWM processes your personal data as permitted by and in accordance with the General Data Protection Regulation as soon as it becomes effective. – Read this privacy statement carefully. SWM reserves the right to make amendments to this privacy statement from time to time. The most recent version of SWM's privacy statement can be found on the Website at any time.

What personal data does SWM collect when you use the Website, and for what purposes does it collect this data?

SWM collects certain data about you when you visit the Website. SWM collects this data using various methods and for various purposes, which are set out below.

Data you provide to SWM

You may provide SWM with certain data if, for example, you register on the Website for documentation or if you send SWM an email or contact SWM in some other way to ask a question about our products, the use of the Website or this privacy statement. Through this method, SWM may collect your name, address, telephone number, fax, email, employer, title and position for interest in services, products and offers from SWM. SWM collects this data for the following purposes:

1. If you send us an email or provide us with your telephone number or email address, we will use this data to respond to your comments, questions or requests for information;
2. If you enter your data on our website in order to receive relevant documentation, we will use your data to carry out your request, to provide you with further information about your registration and to send you the documentation;
3. To inform you by post, email, text messages, phone or on social media about promotions, offers and products from SWM, which may be of interest to you. We will not share your data with third parties, except our agents/distributors to inform you of similar promotions, offers and products. You can cancel your registration at any time, see the paragraph "Your rights" below; IV.

1. In order to fully comply with relevant laws and regulations and for handling disputes

SWM will never collect special (sensitive) personal data like religion, race, political preferences or the like.

Cookies

SWM does not use cookies and other technologies such as JavaScript, HTML5 local storage and web beacons (first party and third party) on its Website.

Who does SWM share your personal data with?

SWM does not sell your data to third parties. The data collected by SWM through the Website can be shared with our agents/distributors for the purposes described above.

The agents/distributors worldwide may be located in a country other than the Netherlands, even in a country outside the European Economic Area (the "EEA"), and these countries may offer lower levels of protection than the Netherlands.

We may share your data with parties other than those stated above, but only if we are required to do so by law or if doing so is necessary to safeguard our interests, security and property.

How does SWM secure your data?

SWM takes suitable measures to continuously and carefully protect the data it collects against loss, unauthorized disclosure and unlawful processing, SWM constantly seeks to improve and update the measures applied.

All data that you provide us via the Website is transmitted using Secure Socket Layer (SSL) technology.

Your rights

At your request, and in accordance with the relevant laws and regulations, SWM will inform you whether SWM has collected and processed data about you and, if so, which data. You can also ask SWM to update, correct, block or remove data that SWM has collected about you (e.g. if the data is incorrect, incomplete or irrelevant). Furthermore, in accordance with the relevant laws and regulations you may request us to restrict the processing of your personal data by SWM and invoke your rights to data portability and to object to the processing of your personal data by SWM. You can send any such request to This email address is being protected from spambots. You need JavaScript enabled to view it..

As already emphasized, SWM truly values your right to privacy and does its utmost to process your personal data in accordance with applicable laws and regulations. If, however, you feel that SWM does not process your personal data in accordance with applicable laws and regulations, please let us know. Further, in such case you are free to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

If you no longer wish to be informed about SWM's promotions, offers and products, you can cancel your registration to these communications by informing SWM by mail through This email address is being protected from spambots. You need JavaScript enabled to view it..

Questions

If you have any questions or comments about this privacy statement, if you are of the opinion that the Website or SWM is not complying with this statement, or if you have any other questions about how SWM uses your data, please contact us by email at: This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone on: +31 (0)10 4 37 02 66.